Job Description

remote typeOnsite

locationsBoston-MA

time typePart time

posted onPosted 6 Days Ago

time left to applyEnd Date: June 17, 2025 (4 days left to apply)

job requisition idRQ4009647

Site: The Brigham and Women's Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Staff Nurse / 24 Hours Variable/ Days / Ambulatory Medical Specialties Float Pool / Multiple Clinic Specialties, principal sites: Main Campus / Longwood Medical Area- BWH / Onsite/ Telephone triage emphasis

* In this Float Staff Nurse position, you will care for patients at various Medical, Surgical, and Specialty clinics of the Ambulatory Division. Our aim is to provide flexible and dynamic RN staffing support that is responsive to the daily RN staffing needs.

* Practice locations range from Main campus in Boston, and in nearby towns which may include Chestnut Hill and Jamaica Plain. Float nurses are expected to be able to travel to all areas that are supported by the department.

* Must be comfortable with all aspects of patient care including telephonic or in-person care.


* The teams at each practice may vary but the goal is still the same: to provide high quality care for patients whether you are conducting a nurse-only visit in clinic or providing care telephonically.

Job Summary

The Staff Nurse will be responsible for:

- Providing nursing support and care to patients within the Ambulatory Medical Surgical Specialties & Float Pool.
- Ensuring that ambulatory patients are seen in a timely manner by the appropriate clinician(s) and that appropriate coordination of care and communication is maintained with the patients and referring providers.
- Providing clinical telephone triage, especially for urgent clinical situations, and general nursing support for patients across the Division of Ambulatory Medical Surgical & Specialties.
- Maintaining familiarity with department activity and a close working relationship with clinicians and support staff to provide the most appropriate triage and facilitate timely and effective communication and scheduling.
- Participating in departmental and organizational quality management and/or quality improvement projects as directed by the leadership team.
- Proficient use of the electronic medical record, documenting in a manner that is clear, complete, concise, and in SBAR format when appropriate to remain compliant with nursing standards.
- Working in a normal office setting, work entails extended periods of sitting and fast-paced, phone-based care.
- Preparing, performing, and documenting the coordination of clinical care including, but not limited to, assisting patients with medication questions, delivering lab results, and providing patient education as needed and requested.
- Working collaboratively to provide excellent care to patients and families in the safest environment.
- Other duties as assigned by the supervising physician or leadership team.

Excellent Care to Patients and Families The Best Staff In the Safest Environment

Qualifications

To qualify you must have:

Education:

• Graduate of an approved school of nursing with current registration in Massachusetts. Bachelor of Science Degree in Nursing is required for newly licensed nurses

Experience:

• 1. Minimum of 6 months of recent (within 12 months) clinical nursing experience in an Ambulatory Clinic/Practice setting and/or Emergency room setting required. Experience only in an ambulatory procedural area is not sufficient.

• 2. Minimum of 6 months of nursing experience with telephone triage required, and telephone triage must be the main responsibility of this experience . This is the safe, effective, and appropriate disposition of health-related problems and includes: assessing the severity of symptoms, communicating urgent patient needs to the LIP, referral to appropriate setting or level of care, documenting interventions and an individualized plan of care using an EMR, education of patients and families on their disease process and interventions to promote health and well-being, preliminary interpretation of data, providing home health advice and follow-up, ability to make triage decisions quickly and calmly in emergency situations, and assuring continuity of care.

• 3. Experience with in-person triage and clinical assessment techniques of an adult patient within the last 4 years is required.

• 5. Experience in an Ambulatory Medical Specialty (not procedural) area or Primary Care with patient care delivery as an RN is strongly preferred.

• 6. Must be comfortable with all aspects of patient care in person and via telephone.

• 7. Case Management experience preferred.

Other:

• Certification or desire to obtain certification in Ambulatory Care or an ambulatory Specialty area within 2 years is preferred.

• Able to work weekend rotation per the MNA contract

Additional Job Details (if applicable)

Additional Job Description

Remote Type

Onsite

Work Location

75 Francis Street

Scheduled Weekly Hours

24

Employee Type

Regular

Work Shift

Day (United States of America)

EEO Statement:

The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Innovation happens here and improves the lives of patients.

Mass General Brigham is a not-for-profit, integrated health care system based in Boston, Massachusetts. Founded by Brigham and Women’s Hospital and Massachusetts General Hospital—two of the nation’s leading academic medical centers. From routine care to the most complex cases, we offer comprehensive, full-circle clinical care to our patients, starting and ending at home. At Mass General Brigham, our patients come first. We offer the full spectrum of health care services for common to complex conditions, including primary care, specialty care, hospital care, virtual care, home care and more. Our approximately 74,000 employees, physicians, scientists, and health care providers, across 16 institutions, partner with patients to develop care plans tailored to their needs. We are committed to ensuring all patients have equitable access to care. Mass General Brigham doctors who drive cutting-edge research are the ones providing patient care. Our patients have access to clinical trials and advanced care that’s not available elsewhere.

Mass General Brigham’s health care system includes five nationally ranked hospitals, including two world-renowned academic medical centers. We bring our heritage of academic medicine to the patient care delivered within our network. Our three Specialty hospitals, and Healthcare at Home, provide focused services to treat medical conditions that require unique skills and technology.

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Mass General Brigham Healthcare at Home

Mass General Brigham Healthcare At Home, which includes Home Care and Home Hospital, is one of the region’s largest non-profit home health care providers, offering a full range of skilled and innovative home-based services throughout more than 200 towns of Eastern Massachusetts. Our mission is to deliver the highest quality services available at home – where the comfort and security of familiar surroundings greatly enhance quality of life.

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Diversity, Equity, and Inclusion Statement of Focus

United Against Racism is a diversity, equity, and inclusion statement to address the impact of racism on Mass General Brigham patients, staff, and community. We believe that systemic racism is a public health issue which impacts our patients, workforce, and the communities we serve. Working collectively, we are taking action across the system to dismantle racism and learning as we go. Our mission is to dismantle the barriers, systems, and actions inside and outside our walls to provide excellent medical care and equity for all.

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Job Tags

Contract work, Immediate start, Remote job, Worldwide, Flexible hours, Shift work, Weekend work,

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