Job Description

We're searching for a diligent Office Administrator to provide administrative support in our Midtown Atlanta, GA office (not a remote position). You’ll be responsible for handling a variety of tasks, including, but not limited to, answering phone calls, questions and inquiries in a friendly and timely manner, implementing office standards to streamline our processes, scheduling appointments and follow up's, ordering office equipment, along with running errands outside of the office (for example, post office). Applicants should be extremely thorough, possess excellent and professional communication skills, excellent organizational skills, and have some background in customer service. Responsibilities:

• Create and implement data entry protocols to streamline processes and increase productivity.
• Oversee online and print marketing efforts (social media video editing and post creation a plus).
• Answer incoming calls from potential clients and provide professional, warm, and empathetic intake of said call
• Answer incoming business calls and provide the requested information or updates, as necessary.
• Help maintain customer files, ensuring company policies are followed.
• Produce typo free work product.
• Maintain and organize files.
• Assist Attorneys and other staff with various tasks.
• Proficiency in Microsoft Word, Excel, and Adobe is helpful.
• Able to multi-task and adapt to changes with ease.
• Strong written and verbal communication skills.
• Possess strong customer service skills.
• Professional demeanor and appearance.
• Able to comply with all company policies and procedures.
• Able to work effectively and efficiently in a team environment.
• Cooperative and collaborative, willing and eager to work in a team environment, assist with miscellaneous duties as required.
• Experience with Google Drive and MyCase is a plus.
• Must be dependable and timely to work.
• Any other tasks, as requested.

Qualifications:

• Proven track record of completing projects on time in an orderly manner.
• Proficient in basic computer software and can quickly learn to use new programs.
• Prior experience in office management or our industry is a plus.
• High school diploma or GED required, some college experience preferred.
• Enjoys talking with customers and can communicate through verbal and written channels.
• Must be reliable and dependable.
• 45+ WPM typing speed a plus.

About Company: The Law Office of Ahmad R. Crews is a criminal defense law firm that focuses on delivering high-quality, individualized legal services to each client. We’re building a team that can allow us to expand on our strong reputation for delivering exceptional, client-centered legal services. We are a diverse and innovative team, driven by our core values of Passionate, Personable, and Persistent. Joining us means being part of a firm that values creativity, commitment, and a genuine dedication to client success. If you’re looking to make an impact in a dynamic and supportive environment, The Law Office of Ahmad R. Crews may be the perfect place for you. Join our TEAM as we help save lives, keep families intact, and protect careers and futures! Learn more about The Law Office of Ahmad R. Crews and our Managing Attorney, Ahmad Crews, to see if this is the right place for your next career move. Join us in delivering compassionate, determined legal services to clients throughout Georgia!

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