Job Description

About Ferguson's House of Furniture :

Ferguson’s House of Furniture has been a trusted name in the furniture industry for over a decade, providing customers with quality, stylish, and durable home furnishings. We pride ourselves on offering exceptional customer service and a vast selection of furniture for every home and budget. We specialize in mid-high end USA made furniture.

Position Overview :

Ferguson’s House of Furniture is seeking a dynamic and experienced Store/Sales Manager to oversee daily operations, drive sales, and ensure a positive customer experience. The ideal candidate will be an enthusiastic leader with a passion for furniture, retail management, and customer satisfaction. This individual will be responsible for managing a team of sales associates, maintaining store operations, and achieving sales targets.

Key Responsibilities :

• Sales Leadership : Drive store sales through effective merchandising, customer engagement, and sales strategies. Meet or exceed sales targets and KPIs.
• Team Management : Lead, motivate, and develop a team of sales associates. Conduct regular training, performance reviews, and foster a positive work environment.
• Customer Service Excellence : Provide exceptional service to all customers, ensuring their needs are met and they have a memorable shopping experience.
• Inventory Management : Oversee inventory control, product ordering, and restocking to ensure that the store remains well-stocked and organized.
• Store Operations : Ensure that daily store operations run smoothly, including store opening/closing, cash handling, and adherence to company policies.
• Visual Merchandising : Maintain attractive and effective displays that highlight key products and promotions to maximize sales.
• Sales Reporting : Monitor sales data, prepare reports, and analyze trends to identify opportunities for improvement and growth.
• Problem-Solving : Address and resolve customer complaints or concerns promptly and professionally to maintain customer satisfaction.

Qualifications :

• Previous experience in retail or furniture sales management, preferably in a similar industry.
• Strong leadership and interpersonal skills.
• Proven ability to meet or exceed sales targets.
• Excellent organizational skills and attention to detail.
• Ability to work in a fast-paced environment and adapt to changing customer needs.
• Strong knowledge of furniture products and trends is a plus.
• Comfortable using point-of-sale (POS) systems and retail software.
• High school diploma or equivalent; college degree preferred.

What We Offer :

• Competitive salary and performance-based incentives.
• Employee discounts on furniture and home décor.
• Opportunities for growth and career advancement within the company.
• A collaborative and supportive team environment.

If you are passionate about home furnishings, sales, and customer service, and you have a proven track record of leadership in retail, we would love to hear from you. Apply today to become part of our dedicated team at Ferguson’s House of Furniture!

Job Type: Full-time

Pay: $70,000.00 - $100,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Vision insurance

Shift:

• 10 hour shift
• 8 hour shift

Ability to Commute:

• Youngstown, OH 44512 (Required)

Ability to Relocate:

• Youngstown, OH 44512: Relocate before starting work (Required)

Work Location: In person

Job Tags

Similar Jobs